We are working on creating a control panel for managing your orders. Until then, you can cancel your subscription by contacting us.
Yes! If you own a Trim Enabler 3, Trim Enabler 4 or Disk Sensei license you can upgrade it at a discount. The amount of your discount depends on which type of license you have. If you can't find your license, you can retrieve it at https://cindori.org/lostlicence.
Both the Personal License and Lifetime License allows for activation on up to 3 Macs at the same time. If you need to use Sensei on more computers simultaneously, you need to purchase extra licenses. You can select a Qty. of licenses to purchase during checkout. Buying licenses in bulk of 10 or more? Contact us for discounts.
If you purchased a Subscription, you will receive a license key which is valid for a year from the date you purchase it. If you purchase your Personal License on 15th of January 2020, you can use Sensei until the 14th of January 2021. If you purchase a Full License, it is valid forever.
The Subscription option issues you a new license key every year until cancelled. The Subscription license key is valid for one year. A Full License does not expire or incur any future charges, and will remain valid for all future updates. Future major upgrades and brand new editions may still come at a small additional cost of upgrade.
If you purchased a 1-year license plan, your license will automatically renew and you keep using the same license. If you cancel your subscription, you can continue using Sensei on all your machines up until your license expires. After that, you will need to purchase a new subscription to continue using Sensei.